Shipping

SHIPPING

VELVETKIMONO currently ships to Canada and the Continental United States.  We work on a standard flat rate system of $8.99 per order and offer FREE SHIPPING on orders over $150.  Once your order has been processed you will receive a confirmation email with your order details.  This message may include a link that will direct you to a tracking number and expected delivery time when applicable.  Once we have shipped your order VELVELTKIMONO is not responsible for loss, damages or delays.  We do not ship to P.O. boxes or APO/FPO.

TAXES

Customers will not be charged sales tax at this time.  Prices are as seen plus shipping fees.

CURRENCY CONVERSION

All prices listed on the website are in Canadian dollars and to be charged in Canadian dollars when paid with credit card. The bank that has issued your credit card determines the exact exchange rate that you will be charged.

CUSTOMS FEES AND DUTIES

All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by VELVETKIMONO.

INTERNATIONAL

For customers located outside of North America and interested in purchasing from VELVETKIMONO, please contact us and we will be happy to work out shipping options for you.